Merlin WebCam Recorder

✓You can record webcam of each call or as random. ( Example: You can set a rule such as ‘’record 1 in 10 calls’’). Recording without triggering and taking a photo functionalities.

✓High compression capacity,

✓ Using minimum system resource CPU/RAM,

✓Windows service based software solution that can run on minimum Windows 7 32bit or 64bit,

✓Customizable video sizes from the web interface,

✓Network density detection and automatic re-uploading,

✓Detecting WebCam device and Network Adapter changes,

✓Ability to work with static or dynamic ip in VPN connection change

✓Automatic reconnection when VPN connection is provided or VPN connection is lost,

✓Does not affect the internet bandwidth of home-office employees,

✓WebM file format is a royalty-free alternative for using in HTML5 video tag.

✓WebM is supported by the most popular web browsers like Firefox, Opera, and Chrome.

✓Easy installation and agent PC configuration,

✓Compatibility with supported SIP2.0 PBXs, brand and model independent ,

✓Query calling and called number info in webcam record data.

✓SIP customer header capture and association with webcam record data.

✓White label support ✓7/24 Support Services